International Patient Services
Ramaiah Memorial Hospital (RMH), located in the heart of Bengaluru, is a JCI-accredited quaternary care hospital with 500+ beds and state-of-the-art facilities. Patients from more than 60 countries place their trust in RMH, drawn by its commitment to excellence in healthcare, advanced technology, and a compassionate approach to treatment.
Strengthened by a global partnership with Mount Sinai Hospital, New York, RMH brings internationally benchmarked expertise and innovation directly to every patient’s care journey. With cutting-edge diagnostic, therapeutic, and intensive care services seamlessly integrated under one roof, RMH stands as a preferred destination for international patients seeking safe, high-quality, and comprehensive medical care in India.
Ramaiah Memorial Hospital – A Safe Destination for Health Care
Ramaiah Memorial Hospital (RMH), located in the garden city of Bengaluru, India, is a premier quaternary care multispecialty teaching hospital with over two decades of excellence in patient care, safety and clinical outcomes. With 500+ beds and state-of-the-art facilities, RMH has become a trusted destination for patients from over 60 countries, offering advanced healthcare with globally benchmarked standards.
As one of only 53 hospitals in India accredited by the Joint Commission International (JCI) and recognized by NABH, NABL, the American Stroke Association (ASA) and the American Heart Association (AHA), RMH sets the standard for world-class healthcare. Through its exclusive long-term collaboration with the globally renowned Mount Sinai Hospital, New York, RMH delivers unparalleled expertise, cutting-edge innovations and internationally benchmarked care directly to patients, bringing global healthcare excellence to India.
Cardiac Sciences
Advanced diagnostics performed at Ramaiah Institute of Cardiac Sciences include echocardiography, stress tests, cardiac catheterization, and electrophysiology studies to help accurately assess heart function and rhythm. Based on these evaluations, complex procedures such as valve repair, bypass surgery, TAVI, angioplasty, treatments for heart rhythm problems, heart failure management and heart transplants are carried out with expertise.
Oncosciences
The Ramaiah Institute of Oncosciences provides comprehensive and compassionate cancer care, supporting patients through every stage of their journey, from diagnosis to treatment and rehabilitation. Equipped with advanced diagnostic technologies such as digital X-rays, mammography, ultrasonography, CT scans, Gamma Camera Imaging, and MRI, the Insititute ensures precise detection and staging. Treatment options include chemotherapy, immunotherapy, bone marrow transplants, and advanced radiation therapy with TrueBeam, along with specialized surgical procedures like HIPEC and robotic-assisted surgeries.
Neurosciences
Comprehensive care is provided for neurological, neurosurgical, and spine-related conditions with advanced diagnostic facilities, including EEG, EMG, nerve conduction studies, long-term video EEG monitoring, MRI, CT scans, and transcranial Doppler for accurate diagnosis. The Ramaiah Institute of Neurosciences performs a wide range of procedures, such as brain and spine tumour surgeries, epilepsy surgery, stroke interventions, and minimally invasive spine procedures, supported by advanced neuro-rehabilitation to ensure the best possible recovery and quality of life.
Multi-Organ Transplantation
The Ramaiah Center for Multi-Organ Transplantation Centre provides advanced, internationally benchmarked programs for kidney, liver, heart, and bone marrow transplants. Each transplant journey is supported by a skilled team that offers surgical excellence as well as compassionate care before and after the procedure.
Orthopaedics & Joint Replacement
Comprehensive care is provided for bones, joints, and the spine, combining advanced diagnostics with minimally invasive and surgical techniques. The department offers joint replacement, arthroscopy for sports injuries, spine procedures, trauma and reconstructive surgeries, and specialized management of arthritis and complex deformities. Recovery is supported through dedicated rehabilitation, physiotherapy, and gait training programs, ensuring patients regain full strength, mobility, and independence.
Urology & Nephrology
Comprehensive care is provided at Ramaiah Institute for Nephro-Uro Sciences for kidney and urinary tract conditions, starting with advanced diagnostics such as imaging, laboratory tests, and video urodynamics for accurate assessment. Treatments include kidney transplants, dialysis, robotic-assisted surgeries, and advanced therapies for various urological conditions. Specialized rehabilitation programs, including pelvic floor training, bladder management, and supportive care, are provided to help patients when additional support is needed.
Gastroenterology & Hepatology
Comprehensive care is provided for a wide spectrum of digestive and liver conditions through advanced diagnostic and therapeutic procedures. Services include endoscopy, colonoscopy, ERCP, endoscopic ultrasound (EUS), capsule endoscopy and spiral enteroscopy for accurate diagnosis and evaluation. Therapeutic options such as EMR, ESD, stent placement, and balloon dilation are performed with expertise and precision. Complex liver diseases and post-transplant biliary complications are managed by a dedicated team, with access to a specialized liver transplant program when required.
Robotic & Minimally Invasive Surgery
Advanced robotic and minimally invasive surgeries are offered across multiple specialties, including urology, gynaecology, colorectal, general surgery, surgical oncology, and orthopaedics. Using state-of-the-art systems like da Vinci X, complex procedures such as robotic prostate and kidney surgeries, hysterectomies, gastrointestinal and liver surgeries, cancer resections including HIPEC, and laparoscopic joint and hernia procedures are performed with precision. These techniques provide smaller incisions, less pain, faster recovery, and fewer complications, ensuring safe and effective outcomes for patients
Gynaecology & Cosmetic Surgery
Comprehensive care is offered for women at every stage of life, from high-risk pregnancies to gynaecological cancers and menopause-related concerns. Minimally invasive and robotic-assisted surgeries are provided for conditions like fibroids, endometriosis, cancers, and prolapse. Cosmetic gynaecology treatments, including vaginal rejuvenation, laser therapy, and PRP, address concerns such as vaginal laxity and urinary incontinence. Supportive care and rehabilitation, including pelvic floor therapy and continence management, help ensure a smooth recovery and long-term well-being.
As a true one-stop medical centre, RMH integrates advanced diagnostic, therapeutic and intensive care services with holistic healing through the Ramaiah Indic Specialty Ayurveda Restoration Hospital (RISA), offering restorative therapies to support complete wellbeing and recovery.
Serving a growing community of international patients, RMH has a dedicated International Patient Support Services Team to make every step of the healthcare journey effortless. From visa and travel assistance, accommodation, language support and insurance coordination to transparent pricing, patients receive personalized guidance and care, ensuring a safe, comfortable and stress-free experience at every stage.
With its world-class facilities, internationally benchmarked expertise, holistic care and dedicated support for international patients, RMH has become the trusted choice for those seeking safe, comprehensive and exceptional healthcare.
Our Accreditations & Certifications
Why Choose Ramaiah Memorial Hospital (RMH)
- 500 Bed Quaternary Care Centre with over 100+ ICU beds and 12 advanced modular operation theatres
- 30+ Specialties under one roof, offering comprehensive medical, surgical, diagnostic and intensive care services
- Globally Accredited: Joint Commission International (JCI), NABH, NABL, American Stroke Association Comprehensive Stroke Centre and American Heart Association Comprehensive Chest Pain Centre
- Advanced Technology: Da Vinci Robotic Surgery, CyberKnife Radiosurgery, PET CT, Hybrid C-arm Imaging, Leica Operating Microscopes, MRI and CT
- Renowned Transplant Centre: Among the few hospitals in India performing Kidney, Liver, Heart and Bone Marrow Transplants
- Artificial Limb Centre in partnership with Rotary International, offering life-changing rehabilitation
- International Reach: Ramaiah Memorial Hospital welcomes patients from over 60 countries, offering visa assistance, free airport pick-up and drop, translation support and a dedicated relationship manager to guide you every step of the way.
- Daily Footfall of 1600+ Patients, reflecting the trust and confidence people place in our care every single day.
- Ramaiah Indic Specialty Ayurveda Restoration Hospital (RISA) – a 75-bed integrative healthcare centre located within the Ramaiah Memorial Hospital campus, offering personalized Ayurvedic therapies alongside modern medical care.
- Global Collaboration with Mount Sinai Hospital, New York, enhancing clinical expertise and innovation.
- Dedicated Workforce: 350+ doctors, 600+ nurses and 400+ support staff committed to patient-centric care.
- Campus Advantage: A 77-acre modern, green campus in North Bengaluru with excellent connectivity to Kempegowda International Airport.
- Recognized Training Centre: Karnataka’s only International Trauma Life Support (ITLS) Centre and an Authorized Training Centre of the Healthcare Sector Skill Council of India.
- Authorized Training Centre: Healthcare Sector Skill Council of India.
- Transparent Pricing & Proven Outcomes, making RMH a trusted global healthcare destination.
International Patient Journey At RMH
Pre-Departure
1. Medical Evaluation and Treatment Planning
Your journey with Ramaiah Memorial Hospital begins well before you arrive. Once you or your care coordinator reaches out to the hospital, the Patient Support Services team connects with you to understand your medical needs and collect relevant reports. After reviewing these, a consultation is arranged with a specialist doctor who evaluates your condition and recommends a personalized treatment plan. Based on this assessment, a detailed treatment plan along with an estimated quotation is prepared and shared with you, to make things clear and help you take an informed decision before your travel.
2. Travel Assistance and Coordination
After you confirm your decision to proceed with treatment at Ramaiah Memorial Hospital, a Dedicated Relationship Manager will be assigned to support you throughout the process. They will assist you with:
- Getting your visa documentation and approvals in place
- Organising your flight and travel plans
- Choosing and booking a hotel near the hospital - whether you prefer budget, deluxe, or luxury options
- Scheduling your initial OPD consultations and any required diagnostic tests
Every detail is thoughtfully coordinated to make the travel and treatment experience as seamless and stress-free as possible.
Arrival & Transfer to RMH
Upon arrival in Bengaluru, you are warmly welcomed by Ramaiah Memorial Hospital transport team. Assistance is provided with luggage and airport transfer to your chosen accommodation or directly to the hospital.
Your Patient Coordinator ensures every aspect of your arrival is well managed, offering peace of mind from the very first moment you land.
Seamless Admission & Stay Services
Dedicated International Lounge
Upon arrival at Ramaiah Hospital, you are escorted to the International Lounge , a comfortable space with Wi-Fi and refreshments dedicated only for international patients. While you relax, your Dedicated Relationship Manager guides you through the registration and admission process, helping with documentation, answering any questions and making sure your stay gets off to a smooth start.
Choice of Rooms
During your admission, your Relationship Manager will walk you through all the room options, from semi-private rooms to spacious luxury suites and explain the facilities that come with each. You can then choose the one that feels most comfortable and right for you.
Choice of Cuisine
Your choice of food is carefully taken into account throughout your stay. You can select the cuisine that suits you and your daily meals will be prepared according to your preference.
Interpreter Services
Since you’re traveling to another country, we understand that language might be a concern. Our team arranges interpreter services in languages such as French, Bengali, Arabic etc ensuring you can communicate easily and feel confident throughout your stay.
Wi-Fi Enabled Lounge and In-Patient Rooms
Rooms are equipped with Wi-Fi and TVs that offer a range of international channels, ensuring that you are connected with your country even while away.
Travel, Accommodation & Post Discharge Services
Visa Services
Support is provided for visa registration, conversion (such as changing a tourist visa to a medical visa or transferring a visa from one hospital to another) and extension for both patients and their care givers, making the process simple for the patients.
Hotel Booking Assistance
Once the patient’s visa is confirmed to travel to India for treatment at Ramaiah Memorial Hospital, support is provided to arrange a comfortable hotel stay near the hospital. Depending on the patient’s preferences, options include budget, deluxe, or luxury hotels. The booking can be done either in advance or upon arrival in Bangalore. The Patient Support Services take care of the booking and all necessary formalities.
Pickup and Drop at the International Airport in Bangalore
Upon arrival at the Bangalore Airport, a car will be ready as part of the pre-arranged transportation to pick up the patient . Depending on the patient’s condition, they’re taken either straight to the hospital or to their hotel. Everything is arranged in advance by Patient Support Services and the dedicated Relationship Manager stays in touch with the patient and the team throughout, to make sure the arrival is smooth, safe and as stress-free as possible.
Post-Discharge Stay in a Choice of Hotels or Guest House
After the patient is discharged from the hospital and has follow-up visits with the consulting doctor, the Patient Support Services team will assist in arranging a comfortable hotel or guest house close to the hospital. They take care of all the bookings and formalities, so you can focus on your recovery without any added stress.
Travel and Stay in Other Tourist Locations in India
If the patient wishes to explore other parts of India, the Patient Support Services team can assist in arranging travel and accommodation to popular tourist destinations. These arrangements are made only after the treating doctor confirms that the patient is medically fit to travel, ensuring safety and comfort throughout the journey..
Travel Arrangements for the Journey Back Home
After completing all follow-up appointments and receiving the doctor’s approval to travel back home, the Patient Support Services assist the patient with everything needed for the journey home. This includes booking flights, arranging transportation to the airport, handling necessary paper work and making sure any special needs are taken care of to ensure a comfortable and hassle-free trip.
Tele-Consultation with the Treating Doctor
Even after returning home, if the patient needs to follow up on their recovery, share reports, or seek further medical advice, the Patient Support Services team can help arrange a tele-consultation with the treating doctor. This ensures ongoing care and peace of mind, even from afar.
Payment & Forex Advisory for International Patients
To make things simple and stress-free, RMH offers clear and convenient payment options for all international patients.
Accepted Modes of Payment
Patients can make payments through:
- Cash (up to INR 1,99,999 as per hospital regulations)
- International credit or debit cards
- Bank transfers (wire transfer/SWIFT)
For any planned surgery, medical procedure, or investigation, a 100% advance payment is required before it is carried out.
Bank Transfers
If you're making a payment through an international bank (wire) transfer, please ensure the following:
- Share a copy of the wire transfer receipt with the hospital for tracking and confirmation
- International transfers may take 7–10 working days to reflect in our account, so we recommend initiating the payment at least 10 days before your arrival
Our Patient Support Services team will keep you updated and assist with any documentation you may need during the process.
Foreign Exchange (Forex) Guidelines & Assistance
- As per Government of India foreign exchange rules (FEMA), if a patient or attendant is carrying currency exceeding USD 5,000, it must be declared using a Customs Declaration Form (CDF) at the airport
- The CDF is available at the Customs counter on arrival
- For medical procedures costing more than USD 5,000, we recommend making a direct fund transfer to the hospital’s account in advance
- If currency exchange hasn’t been done at the airport, the Patient Support Services team can assist you with the process. Subject to government regulations and permissible limits, we can either arrange for a forex representative to visit you or help you reach the nearest authorised currency exchange centre
- All currency exchanges are carried out in line with RBI and FEMA guidelines and valid identification along with proper documentation will be required
Acceptance of Foreign Currency
- As per hospital policy, foreign currency is not accepted for payments. All payments must be made in Indian Rupees (INR)
- If you're carrying foreign currency, our team can assist you in converting it to INR through authorised forex services, in compliance with RBI and FEMA regulations
- Please ensure you have a Customs Declaration Form (CDF) if carrying more than USD 5,000 in cash, as per Government of India guidelines
Contact Details
Mobile No : +91 99996 49688
Mail ID : Anoop.kumar@ramaiahgroup.org
Mobile No : +91 77953 05596
Mail ID : anilkumar.b@msrmh.com
Clinical Excellence
-
17
Years of experience
-
500 +
Doctors
-
2.5 million +
Patients Served
-
83000 +
Surgeries Performed
